SDK/J | Ricoh Developer Program (RiDP)

How to listen to login/logout hard key from copy function? (SDK/J 7.x)

Incident Properties

Product:

SDK/J

Category:

Development

How would you categorize this Development request?:

Application Programming Interface (API)

Question

Incident Question:

Hello, happy new year for everyone.

We are studying to implement a listener for the login/logout hard key. We already know that it is possible to add the key listener to a window on display but it is also possible to listen to the login/logout hard key press when you are in another function like the copy function?

I know that from SDK/J 10.x and above it is available the OperationPanel class. Is there anything like that available to SDK/J 7.x?

Best regards,

Fabiano

How to correctly paint an ImageIcon from a URL?

Below is a snippet of code to correctly paint an ImageIcon from a URL:


    private void getImageIconFromURL(String urlOfIcon) throws IOException {
        ImageIcon imageIcon = null;
       
        URL url = new URL(urlOfIcon );
        URLConnection connection = url.openConnection();
        
        int length = connection.getContentLength();
        InputStream is = connection.getInputStream();
        byte[] bytes = new byte[length];
        
        int totalRead = 0;
        while( totalRead  length )
        {
           int numberRead = is.read( bytes, totalRead, length - tota

Read more about How to correctly paint an ImageIcon from a URL?

Compatibility Test Criteria documents

Incident Properties

Product:

SDK/J

Category:

Request

How would you categorize this Request?:

Compatibility-QA Testing

Question

Incident Question:

Hello,

I currently have the Compatibility Test Crtieria Specification for Xlet v2.8 PDF document and the Compatibility Test Request for Xlet v0.4 spreadsheet. Are there newer versions available? Is it available to download via the RIDP website? I can't seem to find them. I have attached the documents in question.

Thanks,

Daniel

Dynamic device image storage to hdd or sd (Gerardo)

Incident Properties

Product:

SDK/J

Category:

Development

How would you categorize this Development request?:

Application Programming Interface (API)

Question

Incident Question:

Hi Gerardo

Have you had a chance to review the code I emailed regarding image storage on the mfp to either disk or sd card and then retrieving it for display on the panel.

I did send a follow up email but thought it best to drop a request on this portal.

Best regards

Nick

Update Proximity card reader

Incident Properties

Product:

SDK/J

Category:

Request

How would you categorize this Request?:

Maintenance Signature

Question

Incident Question:

1. The list of platforms your solution supports.

10.x,11.x,12.x

2. The list of display panels supported.

uWVGA,WVGA

3. Please list any jar file(s) from your application zip file that were modified in this maintenance release?

CardReaderServlet.jar

Solution Release notes:

if (data[i] < tableLength) { // only add if the character is in the table.

str_data.append(kbdTable_str[data[i]]);

}

This was causing an exception because a number contained the FAC and the ID seperated by a :

uWVGA and dsdk 4.nn

Incident Properties

Product:

SDK/J

Category:

Development

How would you categorize this Development request?:

Application Programming Interface (API)

Question

Incident Question:

Hi Support

I am currently developing two new xlets to support the following:

4X - 7X Authentication

4X - 12X PullPrint

Unfortunately I have a uWVGA device to develop on and I cannot start the xlets. They run fine on the emulators under either SVGA or WVGA mode but again will not start on the 10X-12X emulators if they are set to uWVGA (uWVGA display mode in dalp).

Can you please confirm that this is an issue with uWVGA devices targeting dsdk 4.30.

It isn't a huge issue for development as I can raise the dsdk level temporarily, but I need to understand if a uWVGA device cannot run an xlet that targets dsdk 4.30.

If this is the problem could you tell me what the lowest dsdk version I can use with a uWVGA device.

Many thanks and best regards

Nick

Installation failure on SOP device in APAC region

Incident Properties

Product:

SDK/J

Category:

End User Issue

End User - Customer Name:

Pfizer

Question

Incident Question:

Hi,

Our mutual customer Pfizer has unexpectedly deployed an SOP device in the APAC region. Our SDK/J app, version 1.5.7, that is specifically targeting SOP devices until we have the native SOP solution running, is failing to install with a JAR HASH error. Of course this version installs perfectly fine at domestic customers.

I suspect that the production signed binaries we obtained from Ricoh for 1.5.7 will not install on devices for different sales regions but want to confirm this is the case.

Thank you,

Nick.

ROILogin_10x-12x - Ricoh devices locking up

Incident Properties

Product:

SDK/J

Category:

End User Issue

End User - Customer Name:

Matress Firm

Question

Incident Question:

We have a problem with 6 Ricoh devices at the above customer where users swipe their cards multiple times and the Ricoh device locks up. You have to reboot the device for it to come back on line as the log out button in the ROI_Login xlet dissapears.

We cannot reproduce this internally so could it be a firmware or Java version issue. We are not seeing this at other sites either.

I have attached the firemware and Java version from 2 devices and hoping you can let us know if you can reproduce this problem using the same versions on the same devices.

Let me know if you need any more information.

Many thanks!