Web API

ACCESS TOKEN

Incident Properties

Product:

Web API

Category:

Development

How would you categorize this Development request?:

Development Tools

Origin of Incident:

Development/Lab

Application Type:

Embedded Application (Android App)

Application Version Number:

5.2.0

Question

Incident Question:

Product ID: 1711276146

Vendor Name: NDD Technologies

Application Type: Embedded Application(Android app),Remote Application (clients)

Application Name: nddPrintAndroid

URL Location: /rws/service/printer/jobs
/rws/service/storage/files
/rws/service/printer/jobs/{Job ID}

Target Version: 2.3.0

MFP Serial number: G445PA01248

/rws/service/storage/files

Error get webApi

Incident Properties

Product:

Web API

Category:

Development

How would you categorize this Development request?:

Sample Code

How would you categorize this request?:

WEB API

Origin of Incident:

Development/Lab

Application Type:

Embedded Application (Android App)

Application Version Number:

5.2.0

Question

Incident Question:

Hi,

I'm not getting results of some calls, the return is "error.no_indispensable_header".

Ex: "http://ip_printer/rws/service/storage/files" ,"http://ip_printer/rws/service/printer/jobs "

But if I do the get to rws/log/printerlog/devicelog/joblog with same headers, the request is complete with success.

I'm doing the request via postman, what wrong I am doing?

Do you have any sample this requests?

Our idea is to get the held Job and release via jobId in the request "/rws/service/printer/Jobs/JobId".

In the attachment, images of the postman requests.

Best Regards.

Matheus Silva.

Access Token

Incident Properties

Product:

Web API

Category:

Development

How would you categorize this Development request?:

Application Programming Interface (API)

Origin of Incident:

Development/Lab

Application Type:

Embedded Application (Android App)

Application Version Number:

1.0

Question

Incident Question:

Hi,

I would like to get an Access Token. Could you please generate it for the product below?

Product ID: 1711276235

Vendor Name: ITC Systems

Application Type: Remote Application

Application Name: netZcore Print

URL Location: all

Target Version: 2.40

MFP Serial number(s): C507PB04237

Public key: (find attached)

Thank you,

Uallas Oliveira

Scan Web API

Incident Properties

Product:

Web API

Category:

Development

How would you categorize this Development request?:

Application Programming Interface (API)

Question

Incident Question:

Good afternoon, I need help, I'm trying to scan using the Web API and I'm not getting it, here's my request, I'd like to know how to do it, if possible send me an example:

POST /rws/service/scanner/jobs HTTP/1.1

Host: 10.0.0.136

X-Application-Id: 2248146979

X-SS-AccessToken: tGzJ8ar/YsS7SABEn+I3rNzTBh8vYYf8kzGTqHu6kWGSWVOhXBmdhGJSczRqGIybWobNswheHlaGe83A7ec7lZyexYcOjgrNNdnDhrHTByOcPgMpRDSzXsbVKDfIIjx/5mS1X8c/W9izsFkn+tKHdnM/8oFKzoK8y+A13aVgA38SqbUcRbAmxs08oK8ruP22

Accept: application/json

Content-Type: application/json

Connection: keep-alive

Content-Length: 10

Authorization: Basic YWRtaW46YWRtaW4=

Cache-Control: no-cache

Postman-Token: 51108c9e-16f4-4e0b-93ae-408efbc3d2ef

{

"validateOnly":"false",

"jobSetting":

{

"collectConflictedSetting":"true",

"originalSize":"auto",

"jobMode":"scan_and_send",

"scanDevice":"auto",

"scanColor":"auto_color",

"scanResolution":"300"

"destinationSetting":

[{

"destinationType":"addressbook",

"addressbookDestinationSetting":

{

"destinationKind":"folder",

"entryId":"1"

}

}]

}

Thankful.

Token Web API

Incident Properties

Product:

Web API

Category:

Request

How would you categorize this Request?:

Access Token

Question

Incident Question:

Incident Properties

Product:

Web API

Category:

Development

How would you categorize this Development request?:

Application Programming Interface (API)

Question

Incident Question:

Good afternoon,

I am developing an application and I will use the WEB API, and I saw that I need a token, how do I get this token?

Problem get jobs per WEB API

Incident Properties

Product:

Web API

Category:

Other

How would you categorize this request?:

WEB API

Question

Incident Question:

Hi,

I'm having problems when i do the request to

"http://ip_printer/rws/log/printerlog/devicelog/joblog?date=201807170000"

This request is realized per my custom authentication.

In printer models MP 306z, MP 407, MP 501 is returned the jobs of the day(Ex: 30 jobs), but in printers models how C3004ex,C4504ex the internal request is 0 jobs, but performing this request in the browser the return of jobs is right. (Ex: 30 jobs)

Do you have any idea about how i could solve this problem?

Should I do another type request to these models?

Best Regards,

Matheus Silva.

Access token

Incident Properties

Product:

Web API

Category:

Development

How would you categorize this Development request?:

Development Tools

Question

Incident Question:

ID do Produto: 2248146975

Nome do fornecedor: NDDigitalApplication

Tipo: Aplicativo Remoto

Nome da aplicação: NDDPrintAndroid

Local da URL : / rws / service / printer / jobs

Versão alvo: 2.4.1

Número (s) de série da MFP: G445PA01248

Access token

Incident Properties

Product:

Web API

Category:

Development

How would you categorize this Development request?:

Development Tools

Question

Incident Question:

I would like to request the access token

Product ID: 1711276212

Vendor Name: NDDigital

Application Type: Remote Application

Application Name: NDDPrintAndroid

URL Location: /rws/service/printer/jobs

Target Version: 2.4.1

MFP Serial number(s): G445PA01248

Unexpected SmartSDK version

Incident Properties

Product:

Web API

Category:

Development

How would you categorize this Development request?:

Application Programming Interface (API)

How would you categorize this How To request?:

Device Setting

Question

Incident Question:

The '/rws/property/smartSdkInfo' endpoint of the WebAPI returns version 2.31 for our MP 402 running the latest firmware. If I pull the API version using 'jp.co.ricoh.isdk.sdkservice.common.GET_API_VERSION' on Android, it returns 2.40.01. I have the same problem on our C4504, C4504ex, 501, and 5505.

WebAPI response
402 = 2.31
C4504 = 2.41
C4504ex = 2.40
501 = 2.32
5505 = 2.31

Are these two numbers supposed to be the same?

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