Web API

This is a related question to incident 4019.

When a user is authenticated to the device, we have established and confirmed with RiDP that the username has a hard limit of 32 characters on the device.

When we use the /rws/log/printerlog/devicelog/joblog.json API to get the joblog from the device, we are seeing a similar limitation on the user's "displayName" attribute, but it seems to be limiting it to 20 characters.

Is this also a hard limit with the device?

If I want the username of someone who does a copy in the joblog, I am seeing that displayName is the only field that contains the username. Is this accurate? Is there another field I am missing that contains a longer version of the username?

Regards
Bryan

Hello!

We need to have access to the jobs ratained by the driver.

This image shows the stored print option. And here we have the password configuration.

We want to have access to the jobs so that we can use the printer as a printing server. we would also like to apply policy(conversion, block) and make quota control.

We tried the following requests: 

http://172.31.253.99/rws/service/storage/files?folderId=shared_folder&num=100&offset=1&operationType=print&sort=createDateTime&order=down

 Result: "errors": [ { "message_id": "error.no_indispensable_query", "message": "operationType" } ]

 This request works when operationType is scanSend. But we only get scanned jobs.

 http://172.31.253.99/rws/service/printer/jobs?allJob=true

 Result: "errors": [ { "message_id": "error.not_authorized", "message": "" } ]

Do you have an example or sugestion for us to make the calls to get the jobs?

Also in the on the native app we get all the jobs, we would like to show only the logged user's jobs, is there a way to filter the jobs?

Best regards

Guilherme Santos.

The SDK/J has four scan types under the ScanOrigType class. The SmartSDK has similar settings, but they are merged into the scanColor setting. I am trying to map settings between the old and new version of our product. Is there a one to one mapping between the SDK/J and SmartSDK?

SDK/J:
ScanOrgType.TEXT_TYPE
ScanOrgType.PHOTO_TYPE
ScanOrgType.MIXED_TYPE
ScanOrgType.OCR_TYPE

SmartSDK:
monochrome_text
monochrome_text_photo
monochrome_text_lineart
monochrome_photo
monochrome_drawing

I assume TEXT_TYPE = monochrome_text, PHOTO_TYPE = monochrome_photo, and MIXED_TYPE = monochrome_text_photo. Is that correct? What is the equivlant of OCR_TYPE on the SmartSDK?

Regards,
Mike

Hi Team,

I'd like to access the WebAPI on the SmartSDK MFPs.  It says I need an access token to put in the X-SS-AccessToken header of my requests.  May I have one?

Thanks,

Andy

Hello,

On an MFD that has IPv6 set to inactive (under WIM -> Configuration -> Network Security - TCP / IP) and IPv4 to active the following behaviour can be observed when using "gw.machine.address" to access Web APIs.

When it is performed from within our Android application it works

When it is performed from our web app servlet application that is bundled with our android application, it fails with a connection refused error. See error and stack trace in the attached logs.

Is it a known limitation that the MFD must be configured with IPv6 to use the Web API in a web application installed on the MFD? I'd expect to be able to use  the "gw.machine.address" hostname and that would work regardless whether IPv4 or IPv6 is enabled / disabled.

We are looking at a possible workaround to issue a broadcast from our web app to our android app, have that perform the Web API call and then return a result.

Thanks,
Daniel

I have a server application that uses the /rws/sop/serverservice/funcpriority endpoint to set function priority on a device. The call works on all of our SOP devices except the C407. All of the devices are set up with the same machine administrator username and password. The application uses the Administrator 1 credentials for Priority-Func-Authorization and I am able to log in to WIM. The C407 is the only one that returns a 401 Unauthorized error. I don't see a response body containing error.auth_err or error.others.logging.in. How do I determine the cause of this?

I attached a screenshot of the "Program/Change Administrator" settings and firmware/application versions.

The version returned by /rws/property/smartSdkInfo is 2.32.

Regards,
Mike

Hello, I would like to request a new production Access Token because ours will be expiring in January.  Here is the pertinent information:

Product ID: No product ID, this is a remote application

Vendor Name: Levi, Ray & Shoup, Inc.

Application Type: Remote Application (clients)

Application Name: Ricoh Deployment

URL Location: /rws/property/smartSdkInfoTarget

Version: 2.31MFP

Also, a question.  I assume this Access Token will work just fine with the new Android devices coming out next year?

Thanks,

 Bryan

I found an inconsistency with the /rws/service/printer/capability documentation. In the response section it incorrectly says that "capablities" is a list of strings when in fact it is an object. (see the second response sample and note that each line is missing the file type at the beginning i.e. "/rws/service/printer/capability?pdl=pdf" should be "pdf": "/rws/service/printer/capability?pdl=pdf")

I am using the sample app as a guide for my own app but I have found some inconsistencies between the sample apps and the SmartSdk Dev Guide. In the dev guide, under "Common Information -> WebAPI -> Printer -> 50. Print a file of Printer -> section 4, it describes how to save a print job to the printer hard drive. Here you will see that there is a required header "Content-Length", but I cannot find this field at all in the sample app (PrintSample). By the looks of the sample app, the ONLY headers that are being used is X-Application-Id, and Content-Type. I am also confused on the "Host" header in which the description states "Enter the host which contains the requested resource", isn't the resource contained in the request body as binary data? So I guess my question is, what headers are required? And how do I use them properly?