RXOP

Hello,

We use RXOP/RXSP/RXCONF to configure and deploy our authentication and pull-print solution to Gen 2 SmartSDK devices.  One of the steps we require our customers to do if they are using the on-board card reader for authentication is to "Mark the supported IC card types" under  "NFC Card Reader Settings".

Is there a way to do this during deployment using RXOP/RXSP/RXCONF?

I am attaching a screenshot of the panel I am referencing.

Thanks,

 Bryan

Hello,

We use RXOP/RXSP/RXCONF to configure and deploy our authentication and pull-print solution to Gen 2 SmartSDK devices.  One of the steps we require our customers to do if they are using a USB card reader for authentication is to set the "Operational Panel USB Slot" to "Active".

Is there a way to do this during deployment using RXOP/RXSP/RXCONF?

Thanks,

 Bryan

Hello,

In my quest to improve our automated deployment while using RXOP/RXSP, I noticed something in the "SmartSDK Custom Authentication - Device Configuration" document.

The 5th step says to "Set controlled features".  It says to set the Copier Function to None and ensure Fax and Scanner are deselected.

Are these steps necessary for SmartSDK custom authentication to succeed?  If so, which SP mode or rxconf setting can be changed using RXOP/RXSP to set these features appropriately?

Thanks,

 Bryan

Hello,

We have a customer experiencing an issue while trying to deploy our authentication and pull-print solution to a Gen 2 Android device.  During the deployment, we are attempting to configure a couple of SP mode options.

During our attempt to do the SPManager.create(deviceAddress) call, we get an IOException of rxspServlet not found.  I am attaching our deployment log which clearly shows the rxsp servlet is on the device and marked as "active".

I don't have the SMC Report or the RXOP/RXSP debug log.  If those are necessary, I can request them from the customer.

Thanks,

 Bryan

Hello,

Our Authentication and Pull-Print solution is deployed to the device using RXOP/RXSP.  I was just wondering if it is possible to configure the "Screen device always-connection Setting" automatically during the deployment.

Thanks,

 Bryan

Hello,

We are enhancing our deployment to be easier for our customers.  I am attaching a new ACL request file.

Thanks,

 Bryan

Hi,

About get model name of MFP with http.

Please refer to https://ricoh-ridp.com/ridp/support-system/incident/ricoh-americas-corp-technology-center/1503012828/1910492359/2196.

I used http to get model name but i get it is "UNKNOWN". ( java -jar rxopClient.jar get-device 172.25.78.65)

You get it with Https. ( C:\Users\Administrator\Downloads\rxopClient-3.5.15>java -jar rxopClient.jar get-device rnp002673c21c6a --ssl-certless )

How can i get mode name with http?

What information do you want to know to sovle this problem?

Thank you. 

Hello,

I just downloaded the latest RXOP version 3.5.16 and was looking for the document or release notes which explains the list of changes gone into this version but could NOT find any.  Am I missing something?  I would like to know what changes have gone into this before i can upgrade to this version in our install kit.

Regards

Niranjini

Hi,

I use RXOP(version: 3.5.15) communicate with MFP(Griffin C3, model name: MP C307), but I find that I can't get model name of MFP.

eg: java -jar rxopClient.jar get-device 172.25.78.65

rxopClinet -- Device Info [172.25.78.65]

Model(EXP): UNKNOWN

Model(DOM): UNKNOWN

Type: UNKNOWN

Arch: ARCH_UNKNOWN

Panel type: WSVGA

CVM version: 12.41.04

CVM custom code:

Serial number: C506P617013

Destination:

Language:

Location:

Web Service Http: active

Web Service Https: active

Best regards.

Hello,

I see that RXOP 3.5.15 is released. Email description was "RXOP 3.5.15 was released to support a must have feature when developing support for card readers under the I/C card framework.  RXOP now supports a get/set method for the IC Card Setting"

Question: Since this version is specific to I/C card framework, wondering if we need to really upgrade to it as we are not using I/C card framework. Please advice.

Thanks

Niranjini