RXOP

Hi,

We had been developing an installer for our existing VPQ Connector application. In this application, I will require the Printer's DeviceID for informing our servers that the device application is being installed/uninstalled/upgraded. How do i retrieve it from the installer application? Calling the web API on that IP returns forbidden response, and using snmp couldn't retrieve the MIB that can give us the deviceID.

How do we retrieve the DeviceID of the printer?

Hi,

When run this snippet:

FunctionHomeKeySetting homeKeySetting = new FunctionHomeKeySetting(homeKeyFuncId, "true", null, "true");
ricohConfigurator.setFunctionHomeKey(homeKeySetting, adminUser, adminPassword);

to set homekey, homeKeyFuncId
= #Intent;action=android.intent.action.MAIN;category=android.intent.category.DEFAULT;launchFlags=0x10200000;component=com.android.launcher/com.android.launcher2.Launcher;end

we receive 401:null:null

Device: Ricoh IM 4000
RXOP 3.8.1
Device log: Attachment.

Please advice.

Thank you very much.

Best Regards,

Hi,

I would like to use RXOP to register a new USB reader in Ricoh SOP device.

Manually user use these following steps:

A user can register a new USB reader by plugging the reader in the SOP USB port as below:

1. Login as the device admin using User Tools
2. Exit "Machine Features", and select "Screen Features"
3. Open "Screen Device Settings", "IC Card/Bluetooth Software Settings"

The default value for "Select IC Card Reader" is "Do not Use"

4. Open "Select IC Card Reader", and
Choose "Proximity Card Reader" for keystroke readers.

Now, "Proximity Card Reader Settings" is enabled.

5. Open "Proximity Card Reader Settings"

When "Proximity Card Reader Settings" opens, connect the USB card reader.
SOP will detect the reader and registers it as a card reader (not a keyboard).

You also need to associate a plugin with the detected card reader.

6. Restart the device, and the card reader and plugin are effective.

And result as attached image.

Please tell how use RXOP library to register a new USB reader in Ricoh SOP device.

Thank you very much.

Best Regards,

Hi,

We would like to know how to use RXOP delete some specific users created by our Client run on the device?

Thank you very much.

Best Regards,

Hi,

I know device has User Administrator and Machine Administrator. I wonder what type of account does RXOP use:

User Administrator or Machine Administrator, special user, etc.

RXOP can work with user which is added by go to Address book and add user ?

Thank you very much.

Best Regards,

Hello,

We use RXOP library to query, install our application onto the devices and then configure the device (ie) increase the memory heap and stack size. It is throwing the following error when trying to retrieve the heap size from the device:  What does " Vm less device doesn't support isFullNativeDevice" means? I have attached the device configuration received from the customer for Ricoh IM 430 device. 

Hi,

I would like to ask some questions:

1. Does RXOP library support TLS 1.3?.
2. If the device enable TLS 1.3 only then RXOP library can work or not? 
3. If not then how to resolve?

Thank you very much.

Best Regards,

Hi,

We would like to use RXOP to set ServiceProgram item ‘waking from sleep’ and ‘set home key as launcher’. Please tell us ServiceProgram item definition string in code (such as ServiceProgram.DISPLAY_IP_ADDRESS).

Thank you very much.

Best Regards,

Hi,

We woud like to know:

1. Does install application require rebooting device? Is it enough If install application then call start application.

2. Does config device (SPManager.setSPData) require rebooting device?

Please help.

Thank you very much.

Best Regards.

Hi,

We would like to use RXOP client, RXOP code to install application to Ricoh Smart SDK simulator.

Please tell how to, I tried to install to IP of machine which install Smart SDK simulator but It does not works.

Thank you very much.

Best Regards,