Device - MFP or LP

We are developing a print release application that sends to a printer over IPPS (it sends the job over the public Internet, so secured connections are a must). However, when we attempt to release to a Ricoh device (in our case an IM C2000), we get the following:

[2020/06/06 15:31:51 PDD8 D001 T06B i SecureReleaseService] [ippclient] [IppClientWrapper.SendPrintJob] Job name: 'Test Page{75f94064-3fe4-4e61-8cce-1231aee6ee04}'. isAirPrintJob: 'False'
[2020/06/06 15:31:51 PDD8 D001 T06B i SecureReleaseService] [ippclient] Version: 2.0
Status: GetPrinterAttributes
Request Id: 2
Data bytes: 0
==== Operation Attributes 4
[Charset] attributes-charset:utf-8
[NaturalLanguage] attributes-natural-language:en
[Uri] printer-uri:ipp://10.1.1.164:631/
[Keyword] requested-attributes:
{
uri-security-supported
printer-uri-supported
document-format-supported
urf-supported
}
==== Printer Attributes 0
==== Job Attributes 0
==== Unsupported Attributes 0
==== Other Attributes 0
[2020/06/06 15:31:51 PDD8 D001 T06B i SecureReleaseService] [ippclient] Version: 2.0
Status: StatusOk
Request Id: 2
Data bytes: 0
==== Operation Attributes 3
[Charset] attributes-charset:utf-8
[NaturalLanguage] attributes-natural-language:en
[TextWithoutLanguage] status-message:successful-ok
==== Printer Attributes 4
[Keyword] uri-security-supported:
{
none
tls
}
[Uri] printer-uri-supported:
{
ipp://10.1.1.164/ipp/print
ipps://10.1.1.164:443/ipp/print
}
[MimeMediaType] document-format-supported:
{
application/pdf
application/octet-stream
image/jpeg
image/urf
application/postscript
}
[Keyword] urf-supported:
{
W8
SRGB24
CP255
DM1
FN3
MT1-2-3-4-5-6-8
PQ4
RS200-300
IS1-4-20-21
OB10
V1.4
}
==== Job Attributes 0
==== Unsupported Attributes 0
==== Other Attributes 0
[2020/06/06 15:31:51 PDD8 D001 T06B i SecureReleaseService] [ippclient] [Ippclient] [IppClient.CheckPrinter] Target printer supports application/pdf,application/octet-stream,image/jpeg,image/urf,application/postscript
[2020/06/06 15:31:51 PDD8 D001 T06B i SecureReleaseService] [ippclient] [Ippclient] [IppClient.CheckPrinter] Ipps supported at uri: ipps://10.1.1.164:443/ipp/print
[2020/06/06 15:31:51 PDD8 D001 T06B i SecureReleaseService] [ippclient] [IppClientWrapper.SendPrintJob] Starting to release job. Retry: '0'. skipPrinterIdleCheck: 'False'
[2020/06/06 15:31:51 PDD8 D001 T06B i SecureReleaseService] [ippclient] [Ippclient] [IppClient.ValidateJob] Validating job...
[2020/06/06 15:31:51 PDD8 D001 T06B i SecureReleaseService] [ippclient] [Ippclient] [IppClient.CorrectJobRequest] Add job-name attribute
[2020/06/06 15:31:51 PDD8 D001 T06B i SecureReleaseService] [ippclient] Version: 2.0
Status: ValidateJob
Request Id: 3
Data bytes: 0
==== Operation Attributes 6
[Charset] attributes-charset:utf-8
[NaturalLanguage] attributes-natural-language:en
[Uri] printer-uri:ipp://10.1.1.164:631/
[NameWithoutLanguage] requesting-user-name:solswold
[MimeMediaType] document-format:application/octet-stream
[NameWithoutLanguage] job-name:Test Page{75f94064-3fe4-4e61-8cce-1231aee6ee04}
==== Printer Attributes 0
==== Job Attributes 0
==== Unsupported Attributes 0
==== Other Attributes 0
[2020/06/06 15:31:52 PDD8 D001 T06B i SecureReleaseService] [ippclient] Version: 2.0
Status: ClientErrorNotFound
Request Id: 3
Data bytes: 0
==== Operation Attributes 3
[Charset] attributes-charset:utf-8
[NaturalLanguage] attributes-natural-language:en
[TextWithoutLanguage] status-message:client-error-not-found
==== Printer Attributes 0
==== Job Attributes 0
==== Unsupported Attributes 0
==== Other Attributes 0
[2020/06/06 15:31:52 PDD8 D001 T06B e SecureReleaseService] [ippclient] [IppClientWrapper.SendPrintJob] Caught IppClientException exception with error code 'ValidateJobFailed'. Aborting.
[2020/06/06 15:31:52 PDD8 D001 T06B e SecureReleaseService] Exception...

1) Exception Information
=============================================
Exception Type: PharosSystems.IppCore.Client.IppClientException
ErrorCode: ValidateJobFailed
Message: Ipp response gives error: ClientErrorNotFound
HelpLink: NULL
Source: IppCore
HResult: -2146233088

StackTrace Information
=============================================
at PharosSystems.IppCore.Client.IppClient.CheckIppResponse(IppMessage vjResponse, IppClientErrorCode codeForUnclassifiedError)
at PharosSystems.IppCore.Client.IppClient.ValidateJob(IppClientPrintJob job)
at PharosSystems.IppCore.Client.IppClient.ReleaseJob(IppClientPrintJob job, Boolean waitForCompletion, TimeSpan waitTimeout, Boolean skipPrinterIdleCheck)
at PharosSystems.SecureRelease.Library.Ipp.IppClientWrapper.SendPrintJob(String jobName, Stream jobStream, IppMessage capturedAttributes, Boolean isAirPrintJob)

[2020/06/06 15:31:52 PDD8 D001 T06B e SecureReleaseService] Exception...

1) Exception Information
=============================================
Exception Type: PharosSystems.IppCore.Client.IppClientException
ErrorCode: ValidateJobFailed
Message: Ipp response gives error: ClientErrorNotFound
HelpLink: NULL
Source: IppCore
HResult: -2146233088

StackTrace Information
=============================================
at PharosSystems.IppCore.Client.IppClient.CheckIppResponse(IppMessage vjResponse, IppClientErrorCode codeForUnclassifiedError)
at PharosSystems.IppCore.Client.IppClient.ValidateJob(IppClientPrintJob job)
at PharosSystems.IppCore.Client.IppClient.ReleaseJob(IppClientPrintJob job, Boolean waitForCompletion, TimeSpan waitTimeout, Boolean skipPrinterIdleCheck)
at PharosSystems.SecureRelease.Library.Ipp.IppClientWrapper.SendPrintJob(String jobName, Stream jobStream, IppMessage capturedAttributes, Boolean isAirPrintJob)
at PharosSystems.SecureRelease.Library.Ipp.IppPrinter.Print(Guid jobId, String documentName, String owner, Stream jobData, PropertyBag additionalJobAttributes, String bannerContents)

How do we need to format the URI to print correctly? Please note that this section:

[Uri] printer-uri-supported:
{
ipp://10.1.1.164/ipp/print
ipps://10.1.1.164:443/ipp/print
}

is obtained directly from the device via a get-attributes call. So we are stymied as to why it fails.

Hi,

Searching for the latest equipment available in our market, we find the models IM C200 and IM 550F.

The IM C200 device is on the ESA Support Brand Matrix, but the IM 550F device is not.

Do you have an updated document?
Could you tell me if both models will receive updates?

Will these devices have a considerable useful life? We are considering the purchase.

Best regards,
Guilherme Santos

I'm looking for a spec sheet for the new IM C400SR.

I can't find anything online, but our customer already has one.

Hi,

Our solution requires white listing MFPs by make and model. We'd like to add Savin, Lanier, Gestetner to the solution. I found a cross referene web site but it's really old. http://www.tsrc.ricoh-usa.com/m/search/modellist.asp. Is there another resource?

Thanks,

Nick.

Do you know if we can get test Ricoh printer at a discounted price ?

If yes, can you forward me so information on price and how

Hi,

We have an MP 305 MFP that is displaying the message "Legacy UI of type 1 has stopped working." Also the MFP can't go into service mode -- a Ricoh tech can't get in using the 806182 code. He thinks the code may have been changed but we have not changed it. Any suggetions will be helpful. This has nothing to do with our app as it's not installed. Another unusual behavior is the MFP won't print anything. Finally, the MFP is in our NZ office. I am waiting for logs and will post them as soon as I have them.

Thanks,

Nick.

The Resources CD for SDK/J provides documentation of model specific supported capabilities like feeder sizes, scan DPI, etc. Our customer has the MP C501, which is not listed the the latest version of the Resources CD (2 years old). The Smart SDK Resource CD has a much newer release, but doesn't provide the same model information. Is more recent documentation available?

Thanks.

https://ricoh-ridp.com/ricoh-log-analyzer-tool-beta

Is this supported for the MP C3003? Because I get a 404 error trying to access:

  http://192.168.5.83/web/entry/df/websys/direct/getSysInfo.cgi

Thanks.

Hi,

We will buy a new equipment (IM C430F) to validate / test our applications and here this model is the most cost effective. we would like to know if this model will have all the updates as the other equipments of the IM line? if not, can you recommend another model to us?

Best regards, Guilherme.