Administrative

Compatibility Testing Submission Generated by Support System ...
 

Hi,

I'm trying to help Brian with the USB findings in certification but can't get into PTEC's web site. I requested a password reset but have not seen a response.

Can you please check/reset my password?

Thanks,

Nick.

Gerardo-

The original ticket auto-closed I think.

Could you please sign this build and send it to PTEC (c/o Shailaja)? 

What's new:

• Create SR Screen form validation improvements
• Offline Screen checks for connection (5 attempts only)
• Search keyword populated on GKB redirect only if device filter match found
• Device Status Screen refreshable by clicking Device Status button
• Device info updates from WIM now reflected (reboot requried)
• Minor analytic event changes

Thanks,

Nick

Compatibility Testing Submission Generated by Support System ...
 

Hello,

I am currently not a recipient of the Ricoh USA Developer Program Update emails. Could I please be added to the mailing list?

Thanks,

Daniel

Hello,

I asked in incident 1720 about getting our flash drives back from our Android certification.  I received the flash drive from you guys in California (Gerardo), but I haven't received the one that was sent to PTEC.

Is there a way to contact them and see if they shipped it?  If they did, do they have a tracking number or anything?

Thanks,

 Bryan

I would just like to let you know that this support system sends me an email when I respond to my own tickets.  

It's very confusing because I think you all have replied but it was just my own response.  It makes it harder to tell when you actually do reply.  It creates work in that we have to delete those emails to prevent confusing ourselves. 

It would be great if you could set it to not send emails for updates by the person who opened the ticket.

Thanks!

Hello,

We need to get our flash drives back from the certification we did a couple of months ago.  We haven't received them yet.  There should have been addressed and stamped return mailers.

Also, is there a way to ask PTEC for the drive we sent them also?

Thanks,

 Bryan

Compatibility Testing Submission Generated by Support System ...