Getting developer program updates at an additional email address
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Hey, we'd like to make it so one of our product managers gets developer program update emails. If we create an ridp account for them will they receive these emails or is there another way we should do it?
Cheers,
-Larry
Ricoh Compatibility Testing Request
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Compatibility Testing Submission Generated by Support System ...
Ricoh Compatibility Testing Submission
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What is the VMware submission process?
VMware Submission Process
The process of sending VMware images for testing will be discontinued in favor of a new process. To perform the compatibility test of solutions in RiDP Test environment, Ricoh will require developers to upload, install, configure and test the application server software onto a Windows based system remotely. In order for Ricoh to have on-site access to 3rd party back-end servers, developers will configure a server on a VMware image running at Ricoh.
Instructions for implementation of the VMware Submission Process:
What if I can’t setup a virtual machine remotely on PTEC’s server?
In situations when you can’t setup your Virtual machine remotely, you’ll have to revert to the old format of sending USB sticks.
Two separate images need to be sent. One for PTEC (New Jersey) and another for RiDP (California). Below are the addresses for each location.
VMware Shipping Addresses:
1. Mail 1st set of USB Memory Stick(s) to:
Ricoh Americas Corporation
Attn: Vasantha Yerneni
5 Dedrick Place
West Caldwell, NJ 07006
Ricoh Compatibility Testing Request
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Compatibility Testing Submission Generated by Support System ...
PTEC logon
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Hi,
I'm trying to help Brian with the USB findings in certification but can't get into PTEC's web site. I requested a password reset but have not seen a response.
Can you please check/reset my password?
Thanks,
Nick.
SERVICE REQUEST SOP APP QA TESTING (INCIDENT ID#: 1949 cont'd)
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Gerardo-
The original ticket auto-closed I think.
Could you please sign this build and send it to PTEC (c/o Shailaja)?
What's new:
- Create SR Screen form validation improvements
- Offline Screen checks for connection (5 attempts only)
- Search keyword populated on GKB redirect only if device filter match found
- Device Status Screen refreshable by clicking Device Status button
- Device info updates from WIM now reflected (reboot requried)
- Minor analytic event changes
Thanks,
Nick
Ricoh Compatibility Testing Request
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Compatibility Testing Submission Generated by Support System ...
How to correctly submit a Maintenance Signature Request?
In general, maintenance signatures are given for those applications that were tested in the last year and a half. Maintenance signatures are meant for correcting MINOR or COSMETIC issues that DO NOT require introduction of new components.