Web BrowserNX

I need a new Access Token, here are the details of the request: (I've attached our public key as well)

Product ID: 1979711509

Vendor Name: OpenText

Application Type: Web Application (Web BrowserNX)

Application Name: RightFax Connector for Ricoh

URL Location: /rightfax

Target Version: List the SmartSDK version. Example 1.04

MFP Serial number(s):

MP C406Z s/n G135PB00089

MP C3003 s/n E153M310012

Note: This is very similar to the previous access token request except that the URL Location value has been changed to "rightfax" (previously "rightfaxsdk").

Thank you,

Dale Hunt

Software Engineer IV

Open Text

Hello,

I have a couple of specific questions about the API that we have been unable to figure out by reading the documentation.

1.Is there a way to detect whether a device has various PHYSICAL buttons such as "Start" and "Stop"? The model we have for testing does not have physical buttons, but we know other models do and we want to be sure we interact correctly with those models.

2. Is there a way for a JavaScript WebBrowserNX application to detect when a physical button has been pressed?

3. Exactly how does a JavaScript application detect the on-screen "stop" button (in the lower-right corner)? The docs mention an event, but do not provide any details.

Thank you for your time,

Dale Hunt

Software Engineer IV

OpenText | RightFax Tucson

Would it be possible to have our production token to be keyed to site http://server/scanpoint* instead of just scanpoint ricoh?  Info is on Ticket #862   we have cases we need several sub sites and not just one.

We have a smart panel device (MODEL: MP C3003, Serial Number: E153M310012) that we want to use to test our Web BrowserNx application. Unfortunately, it does not have Web BrowserNx installed and now I'm beginning to wonder if it has the SMARTAPI web services we need installed as well.

How can I verify this and if possible, how can I install Web Browser NX on this device.

Thanks,

Dale Hunt

Software Engineer IV

OpenText

To Ricoh Support.

We have a question about the behavior of the browser background color then the built-in keyboard appears. We have noticed that when the keyboard appears, if the user scrolls/slides the form upward (perhaps to see or enter data in another input field) the portion of the form that was hidden behind the keyboard is "white".

When the keyboard is dismissed, the screen redraws and all the colors are correct.

We haven't applied any css styles to our app other than 'sample.ui.css' and 'ricoh-sm-ui.mdpi/hdpi.css' and bootstrap.

Is this something you have seen before and is there anyway to prevent this behavior?

Thanks in advance,

Dale Hunt

I need a new access token because we have obtained another SmartPanel device to test our application. Before we start the process, I wanted to ask. Do I need to generate a new Product ID each time I request a new token?

Thanks,

Dale Hunt

To Ricoh Support,

Does the Ricoh smartpanel Web BrowserNx have any other keyboard layouts besides the default alphanumeric and the numeric?

The reason I'm asking is that my product owner would like the keyboard to be smaller (take up less of the screen) and display both number and letters without having to change view. I found the FAQ in your support section about disabling the html input control and displaying a custom keyboard. However, before I went down that route, I thought I would check and see if there are any other layouts or sizes that are built-in to the device.

Thanks,

Dale Hunt

I am requesting two access token for a Web BrowserNx application that is in development.

Product ID: 1979711507

Vendor Name: OpenText

Application Type: Web Application (Web BrowserNX)

Application Name: RightFax Connector for Ricoh

URL Location: /rightfaxsdk

Target Version: List the SmartSDK version. Example 1.04

MFP Serial number(s):MP C406Z s/n G135PB00089

Public key: attached, but I've changed the filename extension from .pem to .txt in order to upload it.

After working with you guys to create an access token, I was able to use that token with your sample app and the sample app successfully validated. However, when I attempt to use the same token in my own app, I'm getting an error that my app fails to validate.

I'm calling the following function to initialize.

ricoh.dapi.scanner.init({ accessToken: scannerAccessToken });

where scannerAccessToken is the same token I pasted into the sample app.

When I examine the ricoh.dapi.scanner.onInitResult function (copied from the sample app) the result is false and the error message id is "error.validate_failure".

Any suggestions?