Evaluation sheet for the Web BrowserNX.
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Question
Hi, I had a question regarding the evaluation sheet for the Web BrowserNX.
In 2.1-2 (Common/1-2), it is referencing the Power Mode lock and lock release being handled correctly. And it was mentioned to see the Category No. 1-6 in the SmartSDK Application Evaluation Criteria Specifications. But the category No. 1-6 is about “Shut down to reboot, and confirm that the application runs correctly.”.
Where can I find the procedure for verifying the Power Mode lock and lock release? Would this be required for our application?
Thank you,
Jordan
Android vs. Web Browser NX Testing Process
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Question
Hi have decided that in order to use all the functionality of the Ricoh printer, we can create an Android Application that will invoke the WebBrowserNX to open our application. This will allow for control of the USB functionality that we need but we would like to know how the testing would be required for this. Can we submit the WebBrowser NX application for the token and would this allow us to install the wrapper application at a later date or would we need to get approve for the Android application as well? Would there be any differences in the approval process for an application like this?
Thank you,
Jordan
Validity check Error
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Question
Hi support,
we have a client with the following error on the MFP, please see image below.
Any idea on what might be the issue?
Thank you,
Luís
Application Setup
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Question
For the application on the printer there were some questions that I had related to setting up the WebBrowser NX for customers and potentially using an installer:
- Is there a way to automatically add the Web BrowserNX to the home screen?
- Is there a way to change the icon of the Web BrowserNX Launch icon?
- Is there a kiosk mode on the device that can open the Web BrowserNX when the printer starts up?
- Is there a way to prevent the Web BrowserNX from being existed by the user?
- Is there anyway to remotely configure the Web BrowserNX with the web page?
Thank you,
Jordan
Stapling
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Question
For the stapling during printing. There is the following error:
Is there a way to determine which paper sizes support the stapling. Is there a recommended way of handling the stapling options for printing?
Default Settings
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Question
Hi,
We are looking to set default values using the values that get set in the printer. Is there an API response that can be used to get any or all of the default values in order to create the copy, scan, and print requests.
Thank you,
Jordan
SSO Authentication
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Question
Hi, In our NZ browser application, we are using different authentication methods such as Google Authentication, Microsoft Authentication and other SSO providers. When the page is redirected the user session is retained on the other site through the use of cookies, Is it possible to clear all cookies or prevent these sessions from being saved from user to user.
Thank you,
Jordan
USB directory path for url in upload options not working in web browser NX
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Question
Hello, we are currently developing a PWA application that will work inside the Web Browser NX.
The application supports copy, print and scan functions.
For scan feature, we are implementing email scan, usb scan, fax scan.
Email scan: Scan, upload scanned file to AWS S3, email the scanned file url to the user.
USB scan: Scan, upload scanned file to the USB storage connected to the server.
Email scan works well and we were able to pass upload url and request body using upload options.
But USB scan doesn't work.
According to the documentation Web Browser NX -> JS API Specification -> 03. ricoh.dapi.net -> upload function, url parameter specifies the file path or directory path on the server. And it can also specify the URL encoded url if necessary.
So we connected a USB and tried to set the url to "/storage/udisk" or "/storage/extsd", but it didn't work.
Here are the logs we showed in real device.
Update the Access Token
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Question
Hi We recieved an access token 2 months ago and this is now expired from the following:
Subject: Create An Access token for use on the Printer.
Incident ID#: 5377
Are we able to get a new token?
OpenText Fax (RightFax) 24.4 Compatibility Testing Request
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Question
We would like to begin the process to obtain certification for OpenText Fax (formerly RightFax) version 24.4