How to scanning a paper with glass contact
Incident Properties
Question
How to scanning a paper with glass contact?
And, can you give me the dev_keys of MFP to sign the jar of machines with serial numbers
- W512LA01610 (Aficio MP C4502)
- S9028600288 (Aficio SP 5200S)
Note: I'm using SDK/J 7.24.00
Regards
Does the Smart Operation Panel support custom icons with SDK/J applications?
Unfortunately, the Smart Operation Panel is not able to display the customized icon of a SDK/J application.
Currently logged in user
Incident Properties
Question
Can you point me to the documentation that tells me how to get the currently logged in user's credentials.
VM SD Card for SP 4510SF
Incident Properties
Question
Support
Could you please confirm that I can create a VM SD card Type W for the SP 4510SF device by using the CVM Oct28release_verupTool_113002_FM_2.zip
We have purchased both the HDD and the Browser unit but are struggling to locate a VM SD card and after discussions with Alex I was sure he said this card could be created using the above tool.
Many thanks
Nick
Shortcut Icon for SOP (Smart Operation Panel)
Incident Properties
Question
Gerardo,
Is there a way to choose which icon the SOP uses for my application since a custom icon is not possible.
Thanks,
Casey
Working with the browser
Incident Properties
Question
Support
Could you please point me in the right direction to find information around handling the browser from an authenticated user.
I am unsure of how this works as the browser is a separate application so any sample code to demonstrate this would be greatly appreciated.
We need to invoke our print release application which is web based and once a user is authenticated this could be achieved using a query string within the URL, which passes the user information to our web service and returns a page with the users print jobs. Is this how we should be approaching this? If not could you please let me know what is best practice for achieving this.
Another thought was having an xlet that basically reads the logged in user details and calls the browser passing the url including the query string. If this is a possibility could you provide details of how to read the logged in user details from within the xlet.
Many thanks and best regards
Nick
Generating a thumbnail
Incident Properties
Question
I'm generating a thumbnail code but my application returns a error:
[stderr] jp.co.ricoh.dsdk.function.image.IllegalExecException
[stderr] at FarmaciaSJ.createThumbnail(FarmaciaSJ.java:1056)
[stderr] at FarmaciaSJ$JpegListener.scanJobReqConfirmPaused(FarmaciaSJ.java:1023)
[stderr] at jp.co.ricoh.dsdk.core.function.ScanJobImpl.fire(ScanJobImpl.java:1133)
[stderr] at jp.co.ricoh.dsdk.core.function.ScanJobImpl.access$200(ScanJobImpl.java:75)
[stderr] at jp.co.ricoh.dsdk.core.function.ScanJobImpl$JobEventHandler.exec(ScanJobImpl.java:2122)
[stderr] at jp.co.ricoh.dsdk.core.manager.EventRunner$Dispatcher.processEvent(EventManager.java:665)
[stderr] at jp.co.ricoh.dsdk.core.manager.EventRunner$Dispatcher.run(EventManager.java:598)
[stderr] at java.lang.Thread.startup(Thread.java:753)
follow bellow my code:
try{
ret = ts.reqCreateThumbnial(obj, page, size, path);
} catch(IOException e) {
throw new IOException();
} catch(IllegalExecException e) {
throw new IllegalExecException();
}
Can you help me?
Regards
Cannot invoke a web service using HTTPS protocol
Incident Properties
Question
Hi Charles,
I modified the file "\SSLSample\src\SSLSample.java" (from your SSLSample code) to show status after we click on testHttps button. The status is displayed to the LabelArea "labMsg".
I am able to reproduce the error "No trusted certificate found" if I enter the IP address of a machine. If I use machine name, I receive UnknownHostException even the Ricoh 3003 can ping the server machine.
How to reproduce it:
1. Please use the modified SSLSample.java (Attached is SSLSample.java_.txt)
2. Setup your IIS 7 machine to support https
3. Build and install the SSLSample
4. Run the sample, enter IP (please try with your machine host name as well) of your machine to the domain, enter iisstart.htm to the request
5. Click testHttps and check the status.
If you don't see any issue, please try with other MFPs you have. I asked this since I don't see the certificate error on Ricoh C401 even the device has no Device Certificate.
Please double-check and let me know your result.
It seems the issue is something related to configuration on MFP but I would like to see what exactly it is.
I attached your SSLSample.zip in this incident.
Thank you in advanced.
What is the timeout specification for AuthListener and its events?
Background:
If your applications receives the following error in the rsh 125 logs -
[stdout] [SDK_P_ACR__] App AuthListener timeout!!!! [34xxxxx]
Reason:
Custom icon
Incident Properties
Question
I am creating a custom icon and I went through the sdkj_icondesign_guide_e105.pdf which tells me how to create the icons but not how to reference them. Is there an example where a custom icon is used that supports both uWVGA and WVGA displays?