Setting Color
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I am trying to set a color RGB 50,85,161
When I set it I end up getting a dark red color.
Function Priority on Cheetah
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Question
I am working on setting the function priority and I was told:
And forget 306 , 306 is a cheetah device. SP 5-007-001 is totally useless. we have to use another method to change the Function Priority.
If this is the case
1. How do I set the function priority on Cheetah devices?
2. How do I tell if the device is a Cheetah?
3. Are there any other devices in the 10.x, 11.x or 12.x that handle function priority differently?
Thanks,
Casey
Ricoh MPC 306
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Question
Support
We have encountered a problem installing onto a Ricoh MPC 306 with running sdkj version – 12.15.03
Xlets install and attempt to start without any errors but there are no visible icons on the home screen and the xlets are always in paused/suspended state.
This has been tested with both your HelloXlet and our xlet with the same results.
Could this be a firmware issue or have you seen this problem before?
Best regards
Nick
Issue 6 - Unlocking and locking the panel correctly and at the correct time during the xlet lifecycle.
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Question
Issue 6 - Unlocking and locking the panel correctly and at the correct time during the xlet lifecycle.
Whilst I have absolutely no problem writing the Java code, I have never seen a Ricoh Java authentication application running and therefore am a little bit lost as to what needs to be defined etc and exactly what and how a user selects functions/apps, uses them and logs out successfully. I have trawelled through documentation and snippets of code but these don't really provide me with information surrounding the when, where and how certain methods should be defined and called etc.
Currently a user can only log out from the hard key when our xlet is active. The timer only logs the user out (if idle for 2 mins) when our xlet is active etc.
In short I have got everything working but not all functions together in the flow of the application and I really need to try and get a version out this week if possible.
Issue 5: Set key card message
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Issue 5 - After authentication and launching the native copy application directly, I invoked a single page copy. The copy was produced, the copyjob event was raised inside the xlet but as soon as the event had fired the SET KEY CARD (Copier) was screen displayed. I am unsure why this happened as the user was authenticated and had full access granted via permissions for all the native applications. I hadn't set and haven't found how to set limitations on how many copies a user can make.
Issue 4 - Job event listeners seem to work if copy is launched directly from our xlet but not if the user authenticates and selects the native copy app via the HOME screen. They can do this once authenticated as the panel is unlocked.
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Question
Issue 4 - Job event listeners seem to work if copy is launched directly from our xlet but not if the user authenticates and selects the native copy app via the HOME screen. They can do this once authenticated as the panel is unlocked.
Issue 3 - Calling a native application after a user has authenticated works
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Issue 3 - Calling a native application after a user has authenticated works sometimes and fails sometimes. I cannot understand this behavior as authentication processing is the same every time and so is the call to the native app (only tested on copy)
Issue 2 - Timer only works whilst our xlet is active
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Both of which are required to logout the current user but how does this occur when the user may be using the native copy, scan or other applications? I appreciate our xlet falls into paused state but surely there needs to be a background process that can handle and respond to both timer and hardkey events.
Dev Keys Signature
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Question
Hi Charles,
I need of the dev keys for this machines:
-W512LA01610
-S9028600288
-W513L401129
-T604HC01813
-S9029100460
-S9148700584
PRODUCT ID: 369098762
Thank You
Regards,
Alan Pasini
Maintenance signature for iMFP 1.5.7
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Question
Hi Team,
I'd like to request a maintenance signature for our iMFP software (version 1.5.7). This allows the installation of a third-party trust certificate on the SOP devices.
Thanks,
Andy