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SDK/J

Receiving print job events

Submitted by nick.parker@ro… on
Incident Properties
Product:
SDK/J
Category:
Development
How would you categorize this Development request?:
Application Programming Interface (API)
Question
Incident Question:

Hi Support

I am not receiving any print job events.  Copy, Scan and Fax all report an event but when a print job passes through the printer  when a user is logged on nothing is reported.  I am sending jobs directly to the printer and they are printing.  We also need to receive events released to the printer from our pull print application which will I guess be much the same as sending a direct print once a user is logged on.

I am unsure what needs to be done to receive these events so any info would be great.

 

Many thanks

Nick

What are the available socket ports in SDK/J?

Submitted by admin on

According to the documentation

---------------------------------------

Contact us for the available port numbers. Except for the following ports that are reserved for SDK/J platform,
most ports with numbers 50000 or above will be available.

TCP : 51001 - 51030
UDP : 51001 - 51030

---------------------------------------

Below is a list of ports that are occupied:

 

MFP/LP system are using following ports:

ConcurrentModificationException when using

Submitted by fabiano.santos… on
Incident Properties
Product:
SDK/J
Category:
Development
How would you categorize this Development request?:
Runtime Issue
Question
Incident Question:
Hi,
 
We're developing a scan application (SDK/J). When we are scanning from platten and choose to continue the scanning using the Start key for the third page we are getting this error:
[stderr] java.util.ConcurrentModificationException
[stderr]        at java.util.AbstractList$Itr.checkForComodification(Unknown Source)
[stderr]        at java.util.AbstractList$Itr.next(Unknown Source)
[stderr]        at jp.co.ricoh.dsdk.panel.Component.processKeyEvent(Unknown Source)
[stderr]        at jp.co.ricoh.dsdk.panel.Component.processEvent(Unknown Source)
[stderr]        at jp.co.ricoh.dsdk.panel.Window.fire(Unknown Source)
[stderr]        at jp.co.ricoh.dsdk.panel.Component$MultiEventHandlerImpl.exec(Unknown Source)
[stderr]        at jp.co.ricoh.dsdk.core.manager.EventRunner$Dispatcher.processEvent(Unknown Source)
[stderr]        at jp.co.ricoh.dsdk.core.manager.EventRunner$Dispatcher.run(Unknown Source)
[stderr]        at java.lang.Thread.startup(Unknown Source)
 
I know what's the ConcurrentModificationException means but besides this is happening in another Thread apart from our code it is happening only in the SDK/J 7.x and not on the SDK/J 10.x or higher. As it doens't happen on newer SDK/J versions, will it be addressed as an issue?
 
Best regards,
Fabiano

Dev_Keys to application

Submitted by alan@grupoprin… on
Incident Properties
Product:
SDK/J
Category:
Request
How would you categorize this Request?:
Signature (Beta, Demo, Production)
Question
Incident Question:

Hi,

 

I need a signature to the MFPs:

-W512LA01610

-S9028600288

-W513L401129

-T604HC01813

-S9029100460

-S9148700584

 

Product ID: 369098774

 

Regards,

Alan Pasini

Event listeners

Submitted by nick.parker@ro… on
Incident Properties
Product:
SDK/J
Category:
Development
How would you categorize this Development request?:
Application Programming Interface (API)
Question
Incident Question:

Support

I have implemented event listeners as per the documentation.

Copies are fine and reporting events  Fax is untested but neither print or scan are firing events and I am unsure why as the listener is exactly the and same just testing the instance type of the event:

instanceof DetectionCopyEvent (Working fine)

instanceof DetectionPrinterEvent (Not fired)

cygwin reports the following when a print job is sent:

[SDK_N_SYS__]sdkPlotWaitStatGetStatus() was called.
<<< GWIPC : message size over ! : ecs : id = 0004>>>
<<< GWIPC : message size over ! : ecs : id = 0004>>>
<<< GWIPC : message size over ! : ecs : id = 0004>>>
[SDK_N_SYS__]sdkPlotWaitStatGetStatus() was called.
[SDK_N_SYS__]sdkPlotWaitStatGetStatus() was called.
[SDK_N_SYS__]sdkPlotWaitStatGetStatus() was called.
[SDK_N_SYS__]sdkPlotWaitStatGetStatus() was called.
[SDK_N_SYS__]sdkPlotWaitStatGetStatus() was called.
[SDK_N_SYS__]sdkPlotWaitStatGetStatus() was called.
[SDK_N_SYS__]sdkPlotWaitStatGetStatus() was called.
[SDK_N_SYS__]sdkPlotWaitStatGetStatus() was called.
[stdout] [SDK_P_SYS_TIME](26)Thu May 26 14:38:51 GMT-06:00 2016
[stdout] [SDK_P_SYS_TIME](26)Thu May 26 14:39:52 GMT-06:00 2016

instanceof DetectionScannerEvent (Not fired)

Nothing reported back in cygwin for scan.

instanceof DetectionFaxSendEvent (Not tested)

 

Best regards

Nick

Configurator example

Submitted by Anonymous (not verified) on
Incident Properties
Product:
SDK/J
Category:
Development
How would you categorize this Development request?:
Application Programming Interface (API)
Question
Incident Question:

Sample for Rxconfigurator.

Launching the native browser from an xlet

Submitted by nick.parker@ro… on
Incident Properties
Product:
SDK/J
Category:
Development
How would you categorize this Development request?:
Application Programming Interface (API)
Question
Incident Question:

Support

I need to launch the native browser from an xlet.  Could you let me know if this is possible and if so, what I need to do to achieve this.

The xlet will not be an authentication xlet. 

I need to provide a more seamless way of launching our pullprint web application and my managers would like this to be called from a completely separate xlet that can have its own custom icon etc.

A speedy response to this would be greatly appreciated.

Many thanks and best regards

Nick

Request Beta signature

Submitted by casey.shurtlif… on
Incident Properties
Product:
SDK/J
Category:
Request
How would you categorize this Request?:
Signature (Beta, Demo, Production)
Question
Incident Question:

I would like to get a beta signature to show the customer as a proof of concept.

Compatibility-QA Testing of Cloud-based solution

Submitted by fabiano.santos… on
Incident Properties
Product:
SDK/J
Category:
Request
How would you categorize this Request?:
Compatibility-QA Testing
Question
Incident Question:

Hi,

Our next solution to be applied to Compatibility-QA Testing can be used in two different ways:
- in a local environment (back-end product will be installed on a server);
- using a Cloud environment (which currently is our default offer and is part of a partnership with Ricoh Brasil to add more value to MFDs).

We would like to ask you if in this case could we provide a Cloud installation so you can test the scenario where it will be mostly used instead sending you a thumbdrive with a VMware image? In positive case you not only will be testing the latency but also the error handling in case of any network failure.

Best regards,
Fabiano

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