Need the device model code for some models
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Question
What is the model code for the device list given below? I couldn't find in the list of files sdkj_modelinfo_*.pdf under SDKJ\R2-18a_CD\english?
MP 3053
MP 3054
MP C4504
MP C5503
MP C6502
Retrieve Device Host Name?
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How do i retrieve Host Name from the device. Is there a system property name to access it from the device similar to how we retrieve the serial number (eg) systemInfo.getProperty("dsdk.machine.serialcode") ?
Thanks
Niranjini
Error Code:J201
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Question
Hi Charles,
When install my appication, it got error Error Code:J201. Please see attached file.
Could you help out this error?
I installed this app in the printer many times. But now it cannot install.
thanks
Jack
AAA authentication provider
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Question
Hello,
Our SDK/J agent has the ability to register as a AAA provider. In our implementation, we register as a AAA provider when the initXlet() is called. A customer of our is running into an issue where it is taking 5 minutes for the initXlet() to complete, because the we are getting an HTTP timeout when attempting to register with the authentication provider. I am attaching the log from the device where the issue is occurring.
Thanks,
Bryan
Auto media size option not available in the latest SDK/J version 12.
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Question
Hello,
I don't see any option for Auto detecition in Media Size. I looked into the javadoc located under
R2-18_CD\javadoc\english\02_dsdk\public\index.html but didn't find any.
There was auto detect option in the older SDK/J version. Wondering why it was removed? Am I missing something?
Thanks
Niranjini
Installing on Devices that do not have SD card option
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Question
Hi,
If a Ricoh device does not support an SD card then how would you install an xlet application onto the device?
Thanks,
Ricoh SDK/J Scan completion - retrieve saved files
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Question
Hello,
Upon receiving the scan job completed event from the ScanJobListener, I am expecting to be able to read the saved scanned output files into memory. We are using OutputFiles as the storage.
The ScanJobEvent class, has a method called getData() which is not published in the SDKJ v12 JavaDoc API, I have tried using this, expecting it to be an OutputFiles object, however it returns null when invoked on receiving the scan job completed event. Is there documentation on the correct way to obtain the scanned files? Would it be correct to store a reference OutputFiles object used to start the scan job, and inspect that when receiving the scan job completed event? I have tried using the OutputFiles object for a single page PDF file, however the filenames collection is empty in OutputFiles.
I cannot see any examples of the scan output handling in the scanning sample application or in the documentation
Ricoh SDK/J Scan results in scan job failed event
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Question
Hello,
When trying to start a JPEG or TIFF scan from our own scanning application we are getting a scan job failed event triggered from the ScanJobListener. For both of these cases, we are using the document feeder and the paper is being fed in scanned, the ScanJobImpressionsCompleted attribute is correctly updated and notified, however it appears to be failing when trying to store the file. I have attached logs for both cases and have noticed this same error appear in both logs [SDK_C_COM__] ERROR res=301 info=13 detail=2 state=1
The first line of both logs outlines what scan attributes we are using to start the job. Is there something wrong with the attributes we are using?
MAINTENANCE SIGNATURE FOR IMFP 1.5.6.1
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Question
Hi Gerardo,
We're looking for a maintenance signature for Pharos iMFP for Ricoh version 1.5.6.1. This version has a change relative to 1.5.6 to help with the "too many windows" issue. In this version we're forcing windows to close when a second card swipe is detected. The reason for this is a second card swipe is treated as a logout. Second swipe was originally added as a feature to the solution because back in the day the logout button only worked if our app owned the panel (of course that has changed since). We have not made a change to detect logout key press when our app doesn't own the panel (this would be another way to possibly solve this issue).
Note this is in support of Wells Fargo.
Thanks,
Nick.
SDKJ max scan paper size system property
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Question
Hello,
In our SDKJ scanning application we are using the "dsdk.function.scan.maxsize" to determine the max paper size the scanner can support. On the models we are testing with they report this size in ISO standard (e.g. A4). Do you have a list of all available values this property can have? Do North American models have the non-ISO paper size values?