Request DEMO SIGNATURE for SDK/J application.
Incident Properties
Question
Hello
I submitted this incident to request a demo signature verion.
This version will help us to troubleshoot an issue about SSO status on a new Ricoh MFP.
Thanks very much
Ngoc
KFS KofaxRicoh SDK/J 5.0.0.631 MAINTENANCE SIGNATURE REQUEST
Incident Properties
Question
Hello
We're submitting the KFS 5.0.0.631 client product for mainternance certification. This version is a minor release with the following bugs fixes:
----------------------
Bug 917756 [4.1.1.10.FIX7937] Error message appears when enter valid value for numeric.
Bug 1078167 Legacy issue: error message content is inconsistent and not show the correct root cause.
---------------------
Please help for this mainternance cerification.
Thanks very much
Ngoc
Updated - Incorrect Xlet State with AAA Authentication?
Incident Properties
Question
Hi,
I open the ticket which is related to Incident ID # 2528. Our customer provided Rlog as you reuqested in the previous incident. Please find atatched file.
Please let us know if you need any information.
Thanks,
Could not generate DH keypair on SSL
Incident Properties
Question
Device Browser Emulator installation
Incident Properties
Question
Hi everybody,
we have a business oportunity where we need to support older (Platform 11 and none Android Platform 12) devices.
Our preferred option would be use the device browser.
To verify the platform I tried to get the Device Browser emulator running. I got so far that it started up but it switched to an unsusable fullscreen mode where only half of the Device Emulator was visible and I couldn't even exit the application without restarting the vm the hard way.
Since the documentation regarding the emulator installation is outdated, the question is if there are some updated instructions to get going.
Here is what I did to get to the current state.
1. I created a new VMWare image for Ubuntu
2. Used the Ubuntu Linux 14.04.5 Desktop i386 iso image to install it. (the recommended Ubuntu 10.04 LTS is no longer supported and any updates or automatic package install doesn't work)
3. I installed the packages as described in the installation manual under point 3.2
4. I downloaded openssl-0.9.8g and could build and install it.
5. I could not download, build and install the directfb lib from the provided download link. http://directfb.org seems to be hacked and to be converted to a (no kidding see attached screenshot) sexual counsel web page, while still claiming to be about linux.
6. I installed directfb through the package installer with this lib https://packages.ubuntu.com/source/trusty/directfb
7. Started the browseremu software through a terminal sudo call. I did this with installed vmware tools and without. I played with the display resolution settings in Ubuntu itself, but the emulator always reset the display resolution and started with 2 thirds of the ui as unaccessible. (see screenshot)
Please let me know what I did wrong or what I need to do else to get the emulator running.
Regards
Matthias
Ricoh SDK/J - is maintenance signature required for Client.dalp change?
Incident Properties
Question
Hello,
We have new translation files in our package (outside the signed JAR) and added these filenames to the Client.dalp file as child <jar> elements to the <resources> element. We also want to update the version number in the Client.dalp file. Is a maintenance signature required for this change?
Thanks,
Daniel
SOP Maintenance Signature Submission for Expedia
Incident Properties
Question
PrinterOn is submitting SOP app for maintenance signature. This is for HotSpot enterprise version for Expedia. Expedia has reported the issues during their testing. I have informed Joe Gormely about this submission
Minor Bug fixes
Incident Properties
Question
1. The list of platforms your solution supports. These must be listed individually, not as a range (example: no good - 2.x - 12.x)
10.x,11.x,12.x
2. The list of display panels supported. (uWVGA, WVGA, etc)
uWVGA,WVGA
3. Please list any jar file(s) from your application zip file that were modified in this maintenance release?
PrinterLogic_Ricoh.jar
4. List any modifications on the *.dalp file other than the version tag? (Note: the version tag of the dalp file is required to be updated to reflect a new minor build)
None
List of changes: (Please describe the list of changes that have been implemented in the maintenance release by provide detailed paragraphs and/or snippets of code. Also provide any bug references from last compatibility testing report if applicable)
Renamed Cancel button to Close button
Made Buttons on the larger panels slightly bigger to accommodate for different languages.
Fixed an issue where selected items not graphically showing up when paging
Copier unusable after application installation (Cont. for Incident 2397, 2450)
Incident Properties
Question
As per the incidents 2397 and 2450, the firmware of the device MP C6004 is updated to the latest and the current M2a_System version is 1.27. The copier still becomes unusable after the upgrade.
Attached is the copy of the SMC report.
Could you please give us some information regarding this.
Thank you,
Divya
Streamline NX
Incident Properties
Question
We would like to test AAA authentication with streamline. We need to install streamline so we can test against the AAA authentication to verify my implementation works properly.