Cannot find saved dalp file for configuration data
Incident Properties
Question
I am trying to parse configuration information out of my application's dalp file. I have followed very closely the sample code and instructions from the Dalp File Example sample program. What I am finding is that even if I add the following line to my dalp file...
<dalpfile-save save="true"/>
The file does not seem to be saved in the /data/ricoh/extensions/{packagename} location.
Is there a way for me to inspect the contents of this location to see if maybe the file is being called something else?
Remote config web app - Android logs
Incident Properties
Question
Hello,
We are implementing a remote config servlet to provide for remote configuration of our SmartSDK embedded application (as per the example at https://ricoh-ridp.com/resources/downloads/remote-config-example).
The sample code uses Android's native Log class to log information. We are unable to see these log statements when collecting debug logs using the Developer Tool application on the MFD.
Should the WAR application be able to write to the Android logs, and if so is there anything that needs to be done to get it to work?
Thanks,
Daniel
AAA Samples (Case# 3045)
Incident Properties
Question
This is in response to incident #3045
I was able to get Gerardo's code compiling and it looks like it's generating a proper zip package. However, when I go to install it on the device it gives me a J240 issue. Can you provide any help on this? Even just what the error means would help me. Thanks!
AAA Samples
Incident Properties
Question
I downloaded the AAA 2.1.0 zip file from the RIDP website and I was looking at the AAA Client sample code. Is this project suposed to be buildable? If so it seems like it's missing a lot of files. Opening it in IntelliJ shows errors about missing extra properties. As well there's no DALP and no keystore. I would like to test our AAA provider without having to write my own client as well.
Is there a prebuilt/packaged version of the AAA Cleint sample? Or can you provide the missing files (DALP, gradle file with extra properties)?
Issues with PrintSample app in DevKit R1809
Incident Properties
Question
Hello,
I am currently in the process of developing an app for the Ricoh SmartPanel and I have a few questions regarding the SmartSdk.
First, I am trying to run the sample app in from the new SmartSdk DevKit (R1809) but when I run the application on a printer (C306) I get the message "You do not have the privledges to use this function". Why would I be getting this error?
Second, I am using the sample app as a guide for my own app but I have found some inconsistencies between the sample apps and the SmartSdk Dev Guide. In the dev guide, under "Common Information -> WebAPI -> Printer -> 50. Print a file of Printer -> section 4, it describes how to save a print job to the printer hard drive. Here you will see that there is a required header "Content-Length", but I cannot find this field at all in the sample app (PrintSample). By the looks of the sample app, the ONLY headers that are being used is X-Application-Id, and Content-Type. I am also confused on the "Host" header in which the description states "Enter the host which contains the requested resource", isn't the resource contained in the request body as binary data? So I guess my question is, what headers are required? And how do I use them properly?
On a side note, I also found an inconsistency with the /rws/service/printer/capability documentation. In the response section it incorrectly says that "capablities" is a list of strings when in fact it is an object. (see the second response sample and note that each line is missing the file type at the beginning i.e. "/rws/service/printer/capability?pdl=pdf" should be "pdf": "/rws/service/printer/capability?pdl=pdf")
Thank you
Evan Citulsky
Cannot deploy dev application to printer
Incident Properties
Question
I have successfully compiled an application with a test key and copied it to the SD card. When I try to deploy it to the printer using the Uroboros tool, the line displayed for deployment is blank. If I try to deploy it Uroboros throws an error stating that 'Unfortunately, Application Installer(Dev.) has stopped'
I have attached a screenshot, of the error. Please advise.
Emulator and Custom Authentication Apps
Incident Properties
Question
Is it possible to use the SmartSDK Emulator to run and debug custom authentication apps? If so, what is the procedure?
Thanks
Trouble installing Sample files using Remote Operation Client 1.3.4
Incident Properties
Question
Hello,
I am using Remote Operation Client 1.3.4 to install Ricoh scan sample file but it is throwing an error "Error loading application.. .. ".
It was working last week but for some reasons stopped working. I am not sure if I am missing something,
I have attached the snapshot of the failure and also the sample file given by Ricoh.
Regards
Niranjini
RCM SOP Client Production signature
Incident Properties
Question
Hello Team,
attached you will find un-signed RCM SOPO Client build we would like to get production signature.
If you have any qustion plase send email @ AlexZagruzny@ricoh-usa.com
Thank you
Save Scan job to USB Storage Device
Incident Properties
Question
Hi.
I'm working with a MP C307 Ricoh MFP.
I am trying to build a Scan application based on the Scan Sample. I need to save the scan job inside a USB Storage Device.
The Scan Sample just allows me to save it on the "shared_folder" because it is the only folder that GetFolderListResponseBody class returns to me. I went through all the documentation and the source code and I didn't find any example of how to save a scan job in a USB Storage Device.
I also tried to save files inside the USB device through the path "mnt/udisk" and I don't have permission. I just have permission to save files in the path provided by Environment.getExternalStorageDirectory().
The MFP comes with an application called "Print/Scan (Memory Storage Device)". This application saves Scan jobs inside USB Devices but I don't have a sample of it. Could you, please, provide me the sample source of this application?
I need also set up the scan job sending feature. To do this, is there some other thing that is needed to be set besides going at "User Tools > Machine Status > System Settings > File Transfer" and set up the SMTP parameters?
Thank you very much!