Yet another test of image embedding in incidents causing broken links
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Testing image embedding.
Ricoh Compatibility Testing Request
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Compatibility Testing Submission Generated by Support System ...
Test incident to figure out new rich edit failures
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For some reason, rich text isn't working.
<?xml version="1.0" encoding="UTF-8"?>
<input>
<version>1.00.0</version>
<cert_type>3</cert_type>
<vendor>Corp</vendor>
<date>20401231</date>
<machine_type>1</machine_type>
<serial_code>3932P150908,C768J300294</serial_code>
<product_id>9999999999</product_id>
<title>WebApp</title>
<location>/*</location>
<encrypt_key>0xDEADBEEF</encrypt_key>
<output>token.txt</output>
<keyfile>key.cer</keyfile>
<html>application.html</html>
</input>
Made a change to triger email.
RiDP account password issue
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Hi,
For a while now (I think possibly since my account was moved from my xmedius.com email address to opentext.com) I have not been able to log in to ricoh-ridp using my email and password. Every time I have to do a password reset request and then log in through that. I always reset my password and I get a message indicating that "The changes have been saved", but the next time I try to login I always get a "Sorry, unrecognized username or password. Have you forgotten your password?" error message.
Can someone check if there is something wrong with my account. There's no rush since I can still log in using the "Forgot Password?" link.
Thanks,
Peter
Ricoh Compatibility Testing Request
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Compatibility Testing Submission Generated by Support System ...
Ricoh Compatibility Testing Request
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Hi Mark,
I uploaded the production signed client in the ticket.
Best Regards,
Paul
Customer request
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Hi,
We have potential customer that may be closing a contract with us but they are asking a "proof" that we (NDD) are "approved" or "certified" from Ricoh to be creating applications for Ricoh Devices.
What can we use to show them that we are an approved company from Ricoh perspective? There is any document that we can use?
Best regards,
Elison.
Ricoh Compatibility Testing Request
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Compatibility Testing Submission Generated by Support System ...
Request to create new users for ricoh-ridp.com
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Hi,
I am not sure if this is the right way to ask, but we need to update one user and create new NDD users to access ricoh-ridp.com.
guilherme.santos@ndd.tech (this is existing user, we need to update the previous with the new domain)
elison.coelho@ndd.tech (new)
spartans@ndd.tech (new)
Best regards,
Matheus.
Ricoh Compatibility Testing Request
Incident Properties
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Compatibility Testing Submission Generated by Support System ...