Administrative

Compatibility Testing Submission Generated by Support System ...
 

Hello,

One of my colleagues (Shalini Sharma) has filled in the online form to create an account on November 9th and has not yet received a reply. She has checked her junk folder as well and nothing in there. Could I please query the status of this request?

Thanks,
Daniel

For some reason, I do not have access to critical tools on this website. For example:

• can create an incident but cannot respond
• can create an incident but cannot view incident through https://ricoh-ridp.com/member-center
  • the links for "All open incidents" and "Archived incidents" is disabled
• cannot access "dev key request"

Please assist me with this as it is critical to being able to develop for the Ricoh platform. Please email me directly at ecitulsky@printeron.com because I will not be able to respond to your response (unless the problem is fixed).

Compatibility Testing Submission Generated by Support System ...
 

Good afternoon.

I was trying to access the attachements on Incident #2212 and found that I did not have permissions.  I asked our developer Andrew Q. if he could get them for me and he could not either.

Would you please send the following files to me please (if you wish to email them - my email is cmurray@printaudit.com

• PrintAuditEmbeddedforRicohQuickStartGuide.zip
• RemoteOperationClient_Instructions.zip
• PrintAuditEmbeddedforRIcohQUickStartGuid.zip
• PurchaseOrder_and_Agreement_2017_July_26.pdf

I need these files for reference purposes for our upcoming submission

Thanks!

I wanted to know once our applciation has passed Ricoh Compatibility Testing and has been signed. What is the procedure for updating text values in the applciation? Eg. if we find a string is incorrect or has a spelling error and we need to fix it will our applicaiton need to go through the whole testing process again?
Please note this is for both SmartSDK and SDK/J applications.

Compatibility Testing Submission Generated by Support System ...
 

Compatibility Testing Submission Generated by Support System ...
 

Compatibility Testing Submission Generated by Support System ...
 

Compatibility Testing Submission Generated by Support System ...