Web BrowserNX

Was looking to test the DeviceBrowser with older models - an inhouse MP C3003. Is it possible to install it ourselves on the device or do we need to arrange it through our supplier?

Thanks.

This request is per an email from Joe Gormley at Ricoh for the new Android only hardware that is going to be released in February.

This is a courtesy test to verify that our software works with the new hardware.

Creating a ticket for communication on the certification of our Web Browser NX connector.

Hello,

is it possible to open the device softkeyboard from within javascript in a web application that runs in WebBrowserNX?
Usually the keyboard opens when an input field gets the focus calling element.focus() or .click().
On Ricoh devices this seems not to work.
Is there a way to open the keyboard programatically?

Thanks in advance
Markus
 

We have an issue with our Scan application on the Ricoh device using Web BrowserNX.  Whenever user authentication management is enabled, whether it is the the device's built-in, local user management on the decvice or through a third part like PaperCut or MFPSecure, we are unable to initiate a scan.  We get a 503 Forbidden error back from the device.

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POST http://10.96.8.45:80/rws/service/scanner/jobs

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{"validateOnly":false,"jobSetting":{"jobMode":"scan_and_store_temporary","originalPreview":false,"waitTimeForNextOriginal":0}} 

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403 Forbidden

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{"messageDetails":[{"message":"msg_scn_certification_warn_admin_confirm","additionalInfo":[{"id":"role_name","value":["machine_administrator"]}]}],"errors":[{"message_id":"error.permission_denied","message":""}]}

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Error on start.

Is there a setting on the device that causes this?

When testing relatively long scan jobs with 20+ pages, we find that the browser application screen dims, and then returns to the device home screen. This is after our application has set ricoh.dapi.lockPowerMode() and ricoh.dapi.auth.lockLogout();

The scan continues normally, and if the user touches the shortcut icon, our browser app is displayed and is still running correctly displaying the number of pages that have been scanned. For that reason, I think our attempts to lockPowerMode and lockLogout are working correctly, it just seems like there is some other timer at play that causes the web browsernx application screen to revert the the device main panel after about a minute of inactivity.

How can we change this behavior so the web browser nx app is displayed for the length of the entire scan job, no matter how long it takes.

Thanks in advance,

Dale Hunt Software Developer IV

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The api call 'ricoh.dapi.validateAccessToken' returns 'failed' with 'failedDetail':'else'.
 

Hello, we are considering the implementation of our SmartSDK app in Web Browser NX depending on its support for device functions. Some questions appeared as we did not develop anything with it:

• Web Browser NX support card reader authentication?
• Does it support tracking/cost recovery?
• In the Ricoh SmartSDK details page, it says that Web Browser NX is based on the Android 2.3.4 Webkit engine. Is it still true or it was updated to 4.2?
• Does it totally support the scan functions?
• Can I lock the functions (copy, scan, etc) and unlock through authentication using a Web Browser NX app?

Best regards,

Fabiano

To Whom it may concern,

During certification of our BrowserNx product, the tester noted that if an input element was touched for an extended period of time, the browser's builtin copy/cut/paste selection screen was displayed. Although this was not an issue that prevented certification, they recommended that we follow the example in the resource CD to handle long clicks on the panel.

The problem is, I've been unable to find such an example. I did find a reference to using the css style -webkit-user-select: none, which does suppres the copy/cut/paste screen, but also prevents typing in the input field using the built-in keyboard. Could someone please point me in the right direction?

Thanks in advance,

Dale Hunt

Software Engineer IV

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