Administrative

I can't access the "My Console" area of the website. I can create new incidents but I can't reply to existing incidents or view any history. When I go to "Support Center" there's a header that says "My Console" but it's not a clickable link

Hello

In the conference, it was mentioned that Ricoh had released a new firmware for MP C306Z.  Can i get those details please as to where i can download it from and how to install it?

Thanks,

Niranjini.

Hi,

I looked for a while but couldn't find how to create a new account. I don't recall if I had to submit an incident or if we just walk the user through https://ricoh-ridp.com/ridp/forms/ridp-registration. ridp-registration seemed like it was for a company, not a user.

Thanks, Nick.

Hi,

Could you please let me know what is the Nuance RIDP Developer ID.

Thank you.

Regards,

Cristian

Compatibility Testing Submission Generated by Support System ...
 

Hi there,

I need to change the login email associated with this account to products@printaudit.com or I need a new account created with this account's history moved over to that new account. Is either of those possible?

Compatibility Testing Submission Generated by Support System ...
 

Compatibility Testing Submission Generated by Support System ...
 

Compatibility Testing Submission Generated by Support System ...
 

Compatibility Testing Submission Generated by Support System ...