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Ricoh Compatibility Testing Request

Submitted by bhelf@nqbillback.com on
Incident Properties
Product:
Administrative
Category:
Request
How would you categorize this Request?:
Compatibility-QA Testing
Origin of Incident:
Development/Lab
Application Type:
Embedded Application (Android App)
Application Version Number:
6.0.6.4
Question
Incident Question:
Compatibility Testing Submission Generated by Support System ...

Ricoh Compatibility Testing Request

Submitted by cristian.craci… on
Incident Properties
Product:
Administrative
Category:
Request
How would you categorize this Request?:
Compatibility-QA Testing
Origin of Incident:
Development/Lab
Application Type:
Embedded Application (Android App)
Application Version Number:
2025.4.0.111
Question
Incident Question:
Compatibility Testing Submission Generated by Support System ...

Wrong Company field in RiDP

Submitted by sam.byron@pape… on
Incident Properties
Product:
Administrative
Category:
Other
How would you categorize this request?:
Account
Origin of Incident:
Other
Application Type:
Web Application
Application Version Number:
3.2.12
Question
Incident Question:

When attempting to generate a development key on the development keys page in the RiDP portal, my "Company" is shown as Papercut software international pty ltd whereas my team members have the value PaperCut. I can't see any of our Product IDs on this page. Can I please be added to the "PaperCut" company so that I can create development keys?

Ricoh Compatibility Testing Request

Submitted by jordan.meek@ep… on
Incident Properties
Product:
Administrative
Category:
Request
How would you categorize this Request?:
Compatibility-QA Testing
Origin of Incident:
Other
Application Type:
Embedded Application (Android App)
Application Version Number:
NA
Question
Incident Question:
Compatibility Testing Submission Generated by Support System ...

Demo & Beta Signatures throwing 403

Submitted by pmathieu@rfideas.com on
Incident Properties
Product:
Administrative
Category:
Other
How would you categorize this Request?:
Maintenance Signature
How would you categorize this request?:
Error
Origin of Incident:
Other
Application Type:
Embedded Application (Android App)
Application Version Number:
v1.3.0
Product ID's:
1667760129
Question
Incident Question:

We're attempting to Demo Signature our reader plugin using the self service application hosted here: https://ricoh-ridp.com/signature-self-service

The site returns a 403 error for both Demo and Beta Signatures:

Ricoh Compatibility Testing Request

Submitted by lindsay@softlo… on
Incident Properties
Product:
Administrative
Category:
Request
How would you categorize this Request?:
Compatibility-QA Testing
Origin of Incident:
Development/Lab
Application Type:
Embedded Application (Android App)
Application Version Number:
2.01.002
Question
Incident Question:

Compatibility Testing Submission Generated by Support System ...
 

Ricoh Compatibility Testing Request

Submitted by scollins@opent… on
Incident Properties
Product:
Administrative
Category:
Request
How would you categorize this Request?:
Compatibility-QA Testing
Origin of Incident:
Development/Lab
Application Type:
Embedded Application (Android App)
Application Version Number:
24.4
Question
Incident Question:

Compatibility Testing Submission Generated by Support System ...
 

change email associated with my account

Submitted by LuisDiogo on
Incident Properties
Product:
Administrative
Category:
End User Issue
Origin of Incident:
Other
Application Type:
Web Application
Application Version Number:
1
Server Name(s):
Azure
Server Version Number:
1
Question
Incident Question:

Hi Support,

I would like to change my email associated with the account, How can I do it?

when using the form I get an error:

Ricoh Compatibility Testing Request

Submitted by Bryan.Lenzi@lrs.com on
Incident Properties
Product:
Administrative
Category:
Request
How would you categorize this Request?:
Compatibility-QA Testing
Origin of Incident:
Development/Lab
Application Type:
Embedded Application (Android App)
Application Version Number:
1.4.20
Question
Incident Question:

Compatibility Testing Submission Generated by Support System ...
 

Ricoh Compatibility Testing Request

Submitted by jbasa@rfideas.com on
Incident Properties
Product:
Administrative
Category:
Request
How would you categorize this Request?:
Compatibility-QA Testing
Origin of Incident:
Development/Lab
Application Type:
Embedded Application (Android App)
Application Version Number:
2.3.2
Question
Incident Question:

Compatibility Testing Submission Generated by Support System ...
 

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