Why my development signatures are not working with G2.5 devices?
The initial firmware release for G2.5 devices did not include support for Development signatures when installed via RXOP or WIM. This issue has been corrected in the latest versions of device’s firmware. Note that Demo and production signatures were not affected by this limitation.
If using RXOP for deployment. A common error message seen when encountering this issue with Development signatures is the following:
ricoh.rxop.rxcommon.RxopException: -- install -- ERR_SOP_INSTALL_UNINSTALL_FAILED :: ApkInstaller internal error. :: :: ::
How to correct issue:
Ensure the device has the latest firmware to correct issue.
Please contact Ricoh technician support to update device firmware.
Note: RiDP does not provide device firmware support