SmartSDK applications may require a custom setup process for configuring the device for custom authentication. Please refer to attached file for details on configuring a device for custom authentication locally using the device service mode, and remotely using RXOP.
Note that the instructions for entering the Service Mode on page 1 ask you to open a "classic" application to get access to a keypad. You may also press and hold the lower hardware push-button on the left-hand side of the panel, and touch Check Status on the home screen.
e.g.:
Some models may expose some of the job authentication settings in the panel settings on the device. See if Application Authentication Management is documented in the administration documents for your model.
Please note that this information is provided only for RiDP members. Information about accessing Service Program values manually should never be shared with our customers unless those customers have engaged with authorized service personnel.
Also, please make careful note of page 1 of the attached document where it says:
Note: This procedure involves the usage of SP settings. SP settings are intended for Ricoh authorized technicians. If you decide to follow this procedure, only set the SP modes as outlined by the document. You will also assume all responsibilities associated with any device malfunction due to improper SP usage.