RiDP FAQs

What is the Ricoh Developer Program?

The Ricoh Developer Program™ offers all the tools, support and services needed for third party Developers to integrate their solution products with hardware and software from Ricoh, Lanier, and Savin.

 

What is the goal of the Ricoh Developer Program™?

Ricoh understands that in today’s fast-paced business environment, preparing your products for market - in a timely, cost effective manner - is paramount to achieving success. Our goal is to help facilitate that process with a flexible, affordable and accessible Developer Program that enables you to create customized solutions tailored to meet specific customer needs.

 

Who is Ricoh targeting for participation in the Developer Program?

Ricoh is targeting Independent Software Vendors who create software for commercial puposes.

 

What are the benefits of participation in the Ricoh Developer Program™?

Participation in the Ricoh Developer Program™ affords Developers access to:

  • Advanced development tools
  • Technical support from the RiDP™ engineering team
  • Set of services which facilitate development, such as training and access to SDK beta versions
  • A series of marketing benefits
  • Customizable solutions that enhance and maintain customer satisfaction/loyalty
  • Open-standard technologies to build high-level solutions

 

Are the SDKs offered through the Ricoh Developer Program™ compatible with other Ricoh Group brands?

Yes. This program supports Ricoh, Lanier, Savin, and Gestetner hardware and software products.

 

How does the Ricoh Developer Program™ work?

The Ricoh Developer Program™ offers the following four levels of membership:

Basic Membership Free
Premier Membership $500 + $500 Annual Fee
Premier Plus Membership** $4,500 + $3000 Annual Fee
DocMall $1000 + $1000 Annual Fee

 

This four-tier membership model is designed to meet diverse development needs by offering differentiated access to development tools, technical support and marketing benefits.

 

What does Basic Membership offer?

Basic Membership is the entry-level of the Ricoh Developer Program™ and offers the following:

  • Industry standard PCL, PostScript Level 3 and PJL code
  • Standard and Proprietary Management Information Base (MIB) Specifications

 

What does Premier Membership offer?

Premier Membership provides more advanced tools, namely Application Programming Interfaces (APIs), and extended technical e-mail support (3 incidents per calendar year). Premier Membership offers the following:

  • Industry Standard PCL, PostScript Level 3 and PJL code
  • Refined Printing Command Stream (RPCS) Printer Driver API
  • PC-Fax Driver API
  • SmartDeviceMonitor - Printer Management Software - API
  • Device Browser 
  • Access to RiDP™ Technical Q&A Database
  • 3 support incidents via e-mail
  • Automatic notification of development tool updates

 

What does Premier Plus Membership** offer?

Premier Plus Membership offers Developers an unprecedented level of support and training, as well as sophisticated tools to easily integrate Ricoh hardware and software solutions with third-party offerings. Premier Plus Membership includes the following:

  • Industry Standard PCL, PostScript Level 3 and PJL code
  • Standard and Proprietary Management Information Base (MIB) Specifications
  • Refined Printing Command Stream (RPCS) Printer Driver API
  • PC-Fax Driver API
  • SmartDeviceMonitor - Printer Management Software - API
  • Device Browser
  • Access to RiDP™ Technical Q&A Database
  • Unlimited support incidents via e-mail
  • Automatic notification of development tool updates
  • GlobalScan SDK or SDK/J WEBEX training (video training beginning Fall of 2013)
  • Access to SDK beta versions
  • Posting of member company logo on the RiDP™ public home page
  • Usage of "RiDP Premier Plus Member" Logo for member’s promotional purposes
  • Inclusion in Ricoh press releases, publications and advertising materials (by invitation)
  • Participation in Ricoh events (by invitation)
  • Sales opportunities with Ricoh local sales network (by invitation)

 

As a Developer, how do I get support?

Support for developers is available through the Support tab of the RiDP™ web site.

**Exclusive program for Independent Software Vendors who derive 100% of company income from sales of their software developed products.