RiDP Overview
RiDP offers a six-tier membership model designed to meet the varying requirements of commercial and in-house developers. In-house developers at Ricoh major and strategic accounts as well as colleges and universities now have access to a program specifically created with their needs in mind. Each of these tiers offers differentiated access to development tools, engineering support, technical resources and training, and includes a wide range of marketing benefits to help commercial developers market their products in the most successful way. Following is a detailed description of each membership level.
Basic Membership
Basic Membership is free, so by simply registering to RiDP, Developers obtain a series of benefits. Registration gives Basic Members access to a private area of the RiDP web site, where they can find a detailed description of each available development tool, as well as a variety of related documentation.
Basic membership also offers access to the following development tools
- PCL Command Set
- PJL Command Set
- PostScript Local Operator
- Standard MIB Specification
- Private MIB Specification
Technical support is available to Basic Members through the RiDP Technical Q&A Database, where they can search for technical information or Q&As related to each development tool. Incident support blocks may also be purchased as necessary and utilized by up to three (3) developers.
Premier Membership
For more advanced development requirements, Premier Membership provides developers with access to Application Programming Interfaces (APIs) along with extended technical support and resources. Premier Membership is priced at $500 for each year of Membership.
The following tools are available to Premier Members:
- PCL Command Set
- PJL Command Set
- PostScript Local Operator
- Standard MIB Specification
- Private MIB Specification
- PC FAX API
- RPCS Driver API
- SmartDeviceMonitor API
In addition to RiDP Technical Q&A Database access, developers can count on e-mail support from our Engineering team to help solve development issues. Premier Members are offered 3 support incidents per year. Marketing benefits are also available to Premier Members, namely use of the "RiDP Premier Member" logo on their company web site and/or communication materials. Premier Members may also be invited by Ricoh to advertise their solutions on the RiDP Online Catalogue, or to participate in Ricoh press releases, publications and events.
Premier Plus Membership
Premier Plus is the highest level of Membership and comprises access to powerful Software Development Kits (SDKs), as well as extensive support, technical resources and training. Premier Plus Membership provides Developers the best resources to market their products and opens the way to plentiful commercial opportunities. In order to become a Premier Plus Member, companies will be required to pay an initial membership fee of $4,500 for the first year, and $3,000 for each additional year.
Premier Plus members have access to the full set of RiDP development tools which include:
- PCL Command Set
- PJL Command Set
- PostScript Local Operator
- Standard MIB Specification
- Private MIB Specification
- PC FAX API
- GlobalScan SDK
- Embedded Software Architecture SDK
These high-level SDKs allow Developers to create embedded applications which run on multifunction devices and printers, or to integrate GlobalScan with Document/Content Management Systems. Detailed information on these SDKs is available in the Tools section. To support the advanced development needs of Premier Plus Members, Members are allowed unlimited e-mail support incidents from the RiDP Engineering team. They may also search through the RiDP Technical Q&A Database, or make use of technical resources such as white papers and available sample code. In order to shorten the time to market new applications, Premier Plus members are also, by invitation, given access to beta versions of SDKs. Members are also entitled to attend one session per year of classroom training on the Embedded Software Architecture SDK and/or the GlobalScan SDK. Each company may enroll a maximum of 3 developers per class. Training will take place in West Caldwell, NJ. It is Ricoh’s objective to help Premier Plus Members achieve not only an efficient development cycle, but also a successful market launch of their products.
Marketing Resources available to Premier Plus members are:
- Posting of Member company logo on the RiDP public home page
- Advertising of Member solution(s) on the RiDP Online Catalogue
- Using the "RiDP Premier Plus Member" logo for promotional activities
Premier Plus Members may also be invited to participate in Ricoh press releases, Ricoh supported tradeshows and exhibitions, as well as publications and advertising materials.
DocumetMall Membership
Businesses run on documents and the RiDP DocumentMall™ member level gives software developers the tools to add on-demand document management capabilities to their solutions. DocumentMall™ is Ricoh’s Software-as-a-Service (SaaS) document management solution which provides companies with the ability to store, retrieve, manage and share electronic as well as scanned paper documents using the Internet. The DocumentMall Member level provides access to a powerful SDK from which to customize applications for the DocumentMall™ on-demand platform.
DocumentMall™ membership fee is $1,000 annually which includes up to 7 email support system incidents. Additional email support incident blocks may be purchased as necessary and utilized by up to three (3) in-house developers. Ricoh will conduct a verification of developers’ skills prior to program acceptance and a signed contract is required.
Major Account - Strategic Account (MASA) Membership
Ricoh recognizes the intrinsic value of a strong relationship between our experienced sales staff and Ricoh named Major and Strategic Accounts. Many large companies have the technical expertise and know how to successfully integrate their in-house developed solutions with Ricoh hardware and software. Ricoh supports this activity by offering MASA in-house developers the ability to obtain the same high-level tools as our Premier Plus Developers, as well as access to our email based technical support system. This combination of tools and support will allow the in-house developer to quickly bridge the knowledge gap in order that they may rapidly create an integrated solution with Ricoh hardware and software.
Membership fee for the MASA program is $2,500 annually which includes up to 20 email support system incidents. Additional email support incident blocks may be purchased as necessary and utilized by up to three (3) in-house developers. Entry to this program is limited to Ricoh named Major and Strategic Accounts and the Ricoh account representative must approve admission. Ricoh will conduct a verification of developers’ skills prior to program acceptance and a signed contract is required.
EDU Membership
Since the inception of the Ricoh Developer Program, higher-level education institutions have requested access to the Ricoh toolset. Many such institutions have in-house developed ECM systems and Ricoh hardware and software. Through the new EDU program, members will now have the tools necessary to integrate their in-house solutions with Ricoh product offerings. EDU members have access to the highest-level tools in the Ricoh Premier Plus Program including Ricoh’s Embedded Software Architecture (ESA) technology.
There is no membership fee for the EDU program, however this program is solely for use by the IT development staff located within accredited higher education institutions. Incident email support blocks can be purchased as necessary and can be utilized by up to three (3) in-house developers. Ricoh will conduct a verification of developers’ skills prior to program acceptance and a signed contract is required.