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Support Overview

Development resources such as white papers or sample code are available to all registered RiDP™ Members. Through the "Technical Q&A DB", Members can also search through published support Questions & Answers.

For members that need personalized support, the RiDP™ engineering team gives development-level support to all of the Americas Including *Call Back Phone Support.  

A number of incidents are bundled yearly with your membership level:

  • Premier membership - 3 incidents by e-mail based support system
  • Premier Plus membership - Unlimited incidents through email based support system